Q: How long will my order take to arrive?
A: Orders get processed and dispatched within 1–3 business days. Domestic US delivery generally takes 7–14 business days, which may shift based on local logistics circumstances.
Q: Can I modify or cancel my submitted order?
A: Order adjustments and cancellations are only permitted prior to shipment. Once goods leave our warehouse, no further changes can be carried out.
Q: Does this shop support returns and exchanges?
A: We offer a 30‑day return‑and‑exchange window counting from delivery receipt. All merchandise must stay unused, unlaundered, with original tags and packaging kept intact.
Q: Why are there minor color differences between product photos and real apparel?
A: Slight shade discrepancies may occur from varying screen calibrations and fabric production batches. These small variances fall under normal circumstances and will not be treated as product defects.
Q: How can I track my shipment?
A: Right after your order ships, our platform will automatically forward the tracking number to your registered email address so you can monitor delivery status in real‑time.