FAQ

Q: How long will my order take to arrive?

A: Orders get processed and dispatched within 1–3 business days.

Domestic US delivery generally takes 7–14 business days, which may shift based on local logistics circumstances.

Q: Can I modify or cancel my submitted order?

A: Order adjustments and cancellations are only permitted prior to shipment.

Once goods leave our warehouse, no further changes can be carried out.

Q: Does this shop support returns and exchanges?

A: We offer a 30‑day return‑and‑exchange window counting from delivery receipt.

All merchandise must stay unused, unlaundered, with original tags and packaging kept intact.

Q: Why are there minor color differences between product photos and real apparel?

A: Slight shade discrepancies may occur from varying screen calibrations and fabric production batches.

These small variances fall under normal circumstances and will not be treated as product defects.

Q: How can I track my shipment?

A: Right after your order ships, our platform will automatically forward the tracking number to your registered email address so you can monitor delivery status in real‑time.